Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

We offer a full refund with no questions asked. Our goal is to make sure our customers are fully satisfied with their purchase.

To complete your return, we require a receipt or proof of purchase (order number).

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@reunitejewelry.com